Jetty - FAQ

How do I start the process?

To file a claim, call 1-844-252-4640 and someone will help you right away, 24 hours a day, 7 days a week. Note that this number is only used for claims, if you have a question about your plan, you can send us an email at help@jetty.com.

Of course, if you're facing an emergency, dial 911.

What do I need to file a claim?

We’re here to make claims one less thing to worry about. Having the following documents will help us process your claim as quickly as possible:

Your plan or policy document, which you can download in the Account section
Receipts for damaged, lost, or stolen items
Pictures or videos documenting the scene of the incident

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The content available on this page is provided for information purposes only. Jetty makes no representations or warranties as to the accuracy, completeness or timeliness of the information. The information is not intended to provide legal, tax or accounting advice. Each person should consult a qualified advisor for advice specific to their circumstances. Jetty assumes no liability for actions taken in reliance upon the information contained herein.

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Jetty Support

Issuance of coverage is subject to underwriting review and approval. Coverage may not be available in all states. Please see a copy of the policy for the full terms, conditions and exclusions. Policy obligations are the sole responsibility of State National Insurance Company, Inc. (NAIC No. 12831), Bedford, TX, or National Specialty Insurance Company (NAIC No. 22608), Bedford, TX, depending on product and state (refer to the Legal Notices for more information). Coverage scenarios are hypothetical and shown for illustrative purposes only. Coverage is dependent on the actual facts and circumstances giving rise to a claim.

Jetty Insurance Agency LLC (Jetty) is an insurance agency licensed to sell property-casualty insurance products. Jetty will receive compensation from State National for such sales. Refer to the Legal Notices section for additional information.