Renter FAQ


How do I check the status of a claim?

To check the status of an existing claim, reach out to your Claims 'Adjuster' (that's the technical term for someone who handles a claim) or you may also e-mail us at

If you need to initiate a new claim (hope it's nothing too serious!), you should call 1-844-252-4640 and someone will help you right away, 24 hours a day, 7 days a week.


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