Renter FAQ

  

How do I update my payment preferences?

You can change any of the following pieces of personal information, account or billing settings online and on your own; simply log in and head over to your Account Settings section (for desktop, on the top navigation bar; on mobile, in the hamburger menu). Of course, if you're having trouble, contact us at help@jetty.com and we'll get you sorted.

  • Birthday
  • Password
  • Payment method (credit card and billing address)
  • E-mail notifications 

While we're on the subject, at Jetty, we offer several billing schedules for our Renters Insurance plans: monthly billing, annual billing and, in some cases, quarterly billing. Annual (and quarterly) payments are easier for everyone and so, by paying annually (or, where relevant, quarterly), you can actually save money on your plan.

You'll select the frequency of your payment schedule while you're signing up. If you'd like to change it after the fact, just let our team know and they'll be happy to get your plan updated.

If you make a change, your adjusted payment schedule will be reflected on your next billing statement. If you’re switching to a less frequent billing schedule—for example, from monthly to annually—your next bill will be pro-rated and reflect how much you have paid so far. At the end of your plan's year, you will have paid the same amount as if you started with the less frequent billing schedule.

Conversely, if you’re opting for a more frequent billing schedule, we will assess the relevant processing fee and, similarly to the situation above, at the end of your plan year, you’ll have paid the same amount as if you had started with the more frequent schedule.

 

  

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Insurance startup? You going to be around tomorrow? We may be new, but we’re in it for the long haul. We’ve made insurance safe, fast, and easy by forging a relationship with insurance veterans State National Insurance Company, Inc. and National Specialty Insurance Company (A.M. Best "A" rated), who work with global reinsurer, Munich Re (over 135 years of experience).
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Insurance startup? You going to be around tomorrow? We may be new, but we’re in it for the long haul. We’ve made insurance safe, fast, and easy by forging a relationship with insurance veterans State National Insurance Company, Inc. and National Specialty Insurance Company (A.M. Best "A" rated), who work with global reinsurer, Munich Re (over 135 years of experience).

Issuance of coverage is subject to underwriting review and approval. Coverage may not be available in all states. Please see a copy of the policy for the full terms, conditions and exclusions. Policy obligations are the sole responsibility of State National Insurance Company, Inc. (NAIC No. 12831), Bedford, TX, in all states except Florida, and National Specialty Insurance Company (NAIC No. 22608), Bedford, TX, in Florida (collectively, “State National”). Coverage scenarios are hypothetical and shown for illustrative purposes only. Coverage is dependent on the actual facts and circumstances giving rise to a claim.

Jetty Insurance Agency LLC (Jetty) is an insurance agency licensed to sell property-casualty insurance products. Jetty will receive compensation from State National for such sales. Refer to the Legal Notices section for additional information.

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