Renter FAQ


Power-Ups — Tell me more about the Personal Electronics Protection Power-Up

We go into some detail about this in our article How do Jetty's Renters Insurance plans work?, but we'll expand upon that information here.

Here's the scoop: our Basic plans cover your 'normal household belongings' like your clothes, your bed and your couch. Because these Basic plans are designed to cover many people with similar risk levels on their 'normal household belongings,' they do not fully cover an additional set of scenarios common to personal electronics items like your smartphone, your tablet or your laptop. (Incidentally, this is true with every insurance provider).

As such, if you have such items, we recommend purchasing the Personal Electronics Protection Power-Up (technically called an 'endorsement').

Doing so will ‘improve’ the protection you enjoy under the Basic plans in three main ways for items like these. Note: Large stationary electronics and home appliances (like your television, desktop computer, gaming consoles, or your washer/dryer) are not considered personal electronics and fall under your normal household belongings.

  1. Ensuring that all items are sufficiently protected. This Power-Up goes into a lot of detail as to what types of specific items get covered, and if you have a ton of gear or electronics, it's probably a good match. These include:
    1. Mobile phones (including smartphones)
    2. Tablets (like an iPad)
    3. Laptops, ultrabooks, and other portable computers
    4. Other personal and portable electronics (including handheld gaming devices, headphones, or hearing aids)
  2. Protecting you in a wider range of reimbursable situations (technical term: 'perils'). Unlike your 'normal household belongings' such as your t-shirts, the categories of items covered under the Personal Electronics Power-Up are highly susceptible to certain situations which make a claim more likely. An example: drop-and-break; while it's highly unlikely that, were you to drop them, a pile of your t-shirts would somehow break, we all know the heartbreak (no pun intended) with a dropped-and-broken iPhone.

    Under the Basic plans, the situations which are fair game for reimbursement are the ones which reasonably apply to 'normal household belongings.' It's an extensive set of situations, to be sure, but it's also not infinite (and to continue with our example above, 'drop-and-break' isn't one of them).

    Therefore, if you want to ensure that you're covered in the fullest range of scenarios possible (like 'mysterious disappearance'), go for the Power-Up.

    One quick watch-out here: This Power-Up is for physical damage. A virus which wreaks havoc on your laptop or an iPad which goes on the fritz and plain stops working one day are real bummers, but unfortunately they're not included. 
  3. Giving you an item-specific deductible (at $100 for computers or $50 for other items). As you probably know, all insurance plans come with a deductible, the amount you're responsible for before protection kicks in. (We explain why in our Insurance 101 section, but the one-second preview is that it actually helps to keep plan prices low).

    When buying a Basic plan, you have the option of adjusting the deductible—the higher the deductible, the cheaper your plan will be, since you're essentially buying a little bit less insurance with a higher deductible (as you're holding onto a greater share of the risk yourself). 

    So far, so good. Let's say you set the deductible of your plan to $500. One day, you slip on a piece of clothing lying on the floor while using your tablet (which, for argument's sake, we'll pretend was worth $500). The tablet flies out of your hand, hits the floor and cracks right down the middle. Uh oh. Because your deductible was $500, guess how much you're getting reimbursed in this sad tale? A whopping $0, since you decided to hold onto the responsibility for the first $500 yourself ($500 loss - $500 deductible = $0 reimbursed).

    With the Personal Electronics Protection Power-Up, there's a $100 deductible for computers and just a $50 deductible for all other items. So if you'd purchased the Power-Up, your deductible in our sob story would've been $50, and we would've cut you a check for $450 ($500 loss - $50 deductible = $450 reimbursed).

More questions? We're here!

Make no mistake, this stuff is complicated and there's nothing wrong with you if you still have questions. Drop us a line at with anything we may not have addressed; we'd be happy to help.



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