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Frequently Asked Questions
  
Common Questions
What products does Jetty offer?
What is Jetty Deposit and how does it work?
How do I get a price (i.e., a 'quote')? What's the difference?
Where is Jetty available?
I'm currently with another provider. How do I switch to Jetty?
About Jetty
About Jetty
Company Info
Is Jetty financially secure?
Who's behind Jetty?
Is Jetty an insurance company?
Whom do I talk to for press inquiries?
Jetty Membership & Member Benefits
What does it mean to be a Jetty Member? Who can become one?
Where do I find my membership number?
What We Offer
What We Offer
Overview of What We Offer
What products does Jetty offer?
What are Jetty Power-Ups?
How do I get a price (i.e., a 'quote')? What's the difference?
Where is Jetty available?
I'm currently with another provider. How do I switch to Jetty?
Renters Insurance
How do Jetty's Renters Insurance plans work?
In what situations am I protected with a Basic plan?
Power-Ups — Tell me more about the Valuables Protection Power-Up
Power-Ups — Tell me more about the Personal Electronics Protection Power-Up
Where are my belongings covered under a plan?
How should I think about roommates, significant others, etc.?
How do I calculate my monthly rent?
What dog breeds are excluded from liability coverage?
Jetty Deposit & Jetty Lease Guaranty
What are Jetty Deposit and Jetty Lease Guaranty? Are they insurance?
What is Jetty Deposit and how does it work?
What is Jetty Lease Guaranty and how does it work?
Which buildings accept Jetty Deposit and Jetty Lease Guaranty?
I'm a real estate professional. How do I offer Jetty Deposit and Jetty Lease Guaranty?
Managing Plans, Accounts, Billing & Claims
Managing Plans, Accounts, Billing & Claims
Plans
Do you protect mobile homes?
Does my plan cover items in storage?
Are there discounts for security alarm systems?
What's my plan number?
How do I add my landlord to my plan?
I'm moving. What do I do?
How do I increase or decrease my protection options?
What's the difference between a 'policy' and a 'plan'?
For how long is my plan valid?
How do I modify or add features to my plan?
How do I add or remove someone from my plan?
How do I add Power-Ups to my plan?
How do I download a copy of my plan?
How do I cancel my plan?
Personal Info, Account & Billing Settings
How do I change my payment date?
How do I pay?
Help! I forgot my username or password
How do I change my username or password?
How do I update my personal information or account settings?
How do I update my payment preferences?
What methods of payment are accepted?
Claims
How do claims work? What can I expect?
How do I file a claim?
How do I check the status of a claim?
  
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Jetty Support
  
Insurance startup? You going to be around tomorrow? We may be new, but we’re in it for the long haul. We’ve made insurance safe, fast, and easy by forging a relationship with the insurance veterans State National Insurance Company, Inc. and National Specialty Insurance Company (A.M. Best “A” rated), who work with global reinsurer Munich Re (over 135 years of experience).
  
Insurance startup? You going to be around tomorrow? We may be new, but we’re in it for the long haul. We’ve made insurance safe, fast, and easy by forging a relationship with the insurance veterans State National Insurance Company, Inc. and National Specialty Insurance Company (A.M. Best “A” rated), who work with global reinsurer Munich Re (over 135 years of experience).
Call Us
1-855-MY-JETTY

  
Insurance startup? You going to be around tomorrow? We may be new, but we’re in it for the long haul. We’ve made insurance safe, fast, and easy by forging a relationship with the insurance veterans State National Insurance Company, Inc. and National Specialty Insurance Company (A.M. Best “A” rated), who work with global reinsurer Munich Re (over 135 years of experience).
  
Insurance startup? You going to be around tomorrow? We may be new, but we’re in it for the long haul. We’ve made insurance safe, fast, and easy by forging a relationship with the insurance veterans State National Insurance Company, Inc. and National Specialty Insurance Company (A.M. Best “A” rated), who work with global reinsurer Munich Re (over 135 years of experience).
Call Us
1-855-MY-JETTY

© 2020 Jetty National, Inc
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Issuance of coverage is subject to underwriting review and approval. Coverage may not be available in all states. Please see a copy of the policy for the full terms, conditions and exclusions. Policy obligations are the sole responsibility of State National Insurance Company, Inc. (NAIC No. 12831), Bedford, TX, or National Specialty Insurance Company (NAIC No. 22608), Bedford, TX, depending on product and state (refer to the Legal Notices for more information). Coverage scenarios are hypothetical and shown for illustrative purposes only. Coverage is dependent on the actual facts and circumstances giving rise to a claim.

Jetty Insurance Agency LLC (Jetty) is an insurance agency licensed to sell property-casualty insurance products. Jetty will receive compensation from State National for such sales. Refer to the Legal Notices section for additional information.

  
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