Jetty - FAQ

Frequently Asked Questions

Common Questions

What products does Jetty offer?

What is Passport Deposit and how does it work?

How do I get a price (i.e., a 'quote')? What's the difference?

Where is Jetty available?

I'm currently with another provider. How do I switch to Jetty?

About Jetty

About Jetty

Company Info

Is Jetty financially secure?

Who's behind Jetty?

Is Jetty an insurance company?

Whom do I talk to for press inquiries?

Jetty Membership & Member Benefits

What does it mean to be a Jetty Member? Who can become one?

How do I offer my product or service within Jetty's Member Benefits?

Where do I find my membership number?

What We Offer

What We Offer

Overview of What We Offer

What products does Jetty offer?

What are Jetty Power-Ups?

Does Jetty offer health or life insurance?

How do I get a price (i.e., a 'quote')? What's the difference?

Where is Jetty available?

I'm currently with another provider. How do I switch to Jetty?

Renters Insurance

How do Jetty's Renters Insurance plans work?

In what situations am I protected with a Basic plan?

Power-Ups — Tell me more about the Valuables Protection Power-Up

Power-Ups — Tell me more about the Personal Electronics Protection Power-Up

Where are my belongings covered under a plan?

How should I think about roommates, significant others etc.?

How do I calculate my monthly rent?

Jetty Passport

What is Jetty Passport? Is Jetty Passport insurance?

What is Passport Deposit and how does it work?

What is Passport Lease and how does it work?

Which buildings accept Jetty Passport?

I'm a real estate professional. How do I offer Jetty Passport?

Managing Plans, Accounts, Billing & Claims

Managing Plans, Accounts, Billing & Claims

Plans

What's the difference between a 'policy' and a 'plan'?

How long is my plan valid for?

How do I modify or add features to my plan?

How do I add or remove a significant other to my plan?

How do I add Power-Ups to my plan?

How do I download a copy of my plan?

How do I cancel my plan?

Personal Info, Account & Billing Settings

Help! I forgot my username or password

How do I change my username or password?

How do I update my personal information or account settings?

How do I update my payment preferences?

What methods of payment are accepted?

Claims

How do claims work? What can I expect?

How do I file a claim?

How do I check the status of a claim?

Don’t see what you need?

Issuance of coverage is subject to underwriting review and approval. Coverage may not be available in all states. Please see a copy of the policy for the full terms, conditions and exclusions. Policy obligations are the sole responsibility of State National Insurance Company, Inc. (NAIC No. 12831), Bedford, TX, or National Specialty Insurance Company (NAIC No. 22608), Bedford, TX, depending on product and state (refer to the Legal Notices for more information). Coverage scenarios are hypothetical and shown for illustrative purposes only. Coverage is dependent on the actual facts and circumstances giving rise to a claim.

Jetty Insurance Agency LLC (Jetty) is an insurance agency licensed to sell property-casualty insurance products. Jetty will receive compensation from State National for such sales. Refer to the Legal Notices section for additional information.