Privacy Policy

Last Updated: 15 January 2019


At Jetty National, Inc. and Jetty Insurance Agency LLC ("Jetty," "we," "us" or "our"), we take the privacy of the information you ("you" or "your") provide when accessing our Site very seriously and work to protect and keep safe your personal information. This notice (the "Privacy Policy") contains an overview of how we handle and use such information.

Please familiarize yourself with our Privacy Policy, as well as the Terms of Service, before using our Site and our Services, the use of which constitutes your agreement to this Privacy Policy (as well as to the Terms). If you have any questions about either of these, feel free to contact us at

Information We Collect and How We Use It

  • Your name, address, social security number, date of birth and certain other information, including information about your home or apartment, such as the terms of any mortgage or lease, the type and location of your home or building and its construction, your living situation, the value of your home and your personal property, and your claims history.
    • We use this information to help recommend an appropriate product for you, and determine the appropriate amount and price of coverage, based on a risk assessment of your profile and your property. We may also use this information to contact you.
  • Your e-mail address and telephone number
    • We use this information as a primary means of communication with you.
  • Your payment information
    • Our third party payment gateway, Stripe, uses this to process the payments for your insurance coverage. We maintain limited information about your transactions and payment information.
  • Credit score
    • A credit score is a number calculated by a credit reporting agency which is designed to represent your credit risk, or the likelihood you will pay your bills on time. We only use credit scores for our Jetty Lease Guaranty product.
  • Insurance credit score
    • This is a special version of a credit score used for insurance pricing. We might access this (it won't hurt your credit score) to get you the most accurate price for our other products.
  • Social Media (e.g., Facebook & Instagram) accounts
    • Should you opt to provide this information to us, we may use it as a primary channel with you to facilitate communications between us.
  • Usage data
    • We collect non-personal information about your use of our Site and our Services in an effort to improve your personalized experience and our offerings.
  • Citizenship status, bank account, asset and employment information
    • We use this information to underwrite our Lease Guaranty (“Passport Lease”) and Security Deposit Bond (“Passport Deposit”) products only.
  • Household expense information
    • If you choose to provide it, we collect monthly rent information as part of our Jetty Member Benefit Program.

We may store your information for up to 7 years as required by regulation.

About Cookies, Tags and Other Tracking Technologies

Cookies and Pixel Tags are sets of information or data that our servers assign to you when you visit the Site, and which identify you as a unique user.

These services help us to provide you with an optimized experience across pages for, by example, remembering certain information you entered on a given page when you proceed to another page, to avoid forcing you to reenter the same information twice. We may also use cookies to learn the websites you visited immediately before or after visiting our site. However, we do not collect personal data about your activities across third-party sites or services. Simultaneously, tags and cookies help us with our advertising and promotional activities (only in an aggregate, anonymous and non-personally-identifiable fashion and which does not reveal your name, address, telephone number or e-mail address). However, we may permit third party cookies on our site, such as for advertisers. We do not control the privacy practices of third parties, which may be governed by a separate privacy policy.

If you'd like to opt out of this type of tracking, which is commonplace across many sites and services you likely access on the web, there are numerous resources available to you. You can adjust your browser settings to limit our use of cookies, for example. However, keep in mind that certain features of our site may not function properly if you do not permit cookies, and we do not respond to browser Do-Not-Track signals.

Do We Share Your Information with Others?

While we may share aggregate, de-identified and/or technical usage information with others, we will not share or sell your personal information with or to any unaffiliated third parties for their own marketing purposes.

We may share certain personal information with our services providers or other business partners (particularly underwriting partners) as part of delivering you coverage, during the Claims handling process, to help us facilitate and/or improve the Site or Services, website analytics, or for other purposes that support our legitimate business activities, including providing you with special deals and discounts through our Jetty Member Benefits Program. We do not, however, share your personal information with the business partners that provide the special deals and discounts for our Jetty Members for their own marketing purposes. If you redeem any deals and discounts, you may directly provide your information to those third parties, and Jetty is not responsible for the activities or privacy practices of those third parties. We may also share your information to protect our rights or property or safety, to comply with any court order or other legal process, to respond to any governmental or regulatory requirements, or in the event of a merger, transfer of assets or other corporate restructuring of Jetty.

How Do We Protect Your Information?

We take steps to restrict access to your information to those persons who must be able to access it in order for us to deliver our Services.

Protection of Privacy for Minors

Our Services are solely for persons aged 18 and older and we take the privacy of minors very seriously.

If we learn that Personal Information has been collected from persons under the age of 18 on or through the Services, we will take the appropriate steps to erase this information. Also, if it comes to our attention that a registered user is a child under 18 years of age, we will cancel that user's account and/or access to the Services.


Your California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. As noted above, we do not share your personal information with unaffiliated third parties for their own marketing purposes. If you are a California resident and would like more information, please submit your request to with the subject line “California privacy rights.”

International Privacy Rights

This Privacy Policy applies to our United States operations. We maintain the Services in the United States, and the Services are not intended to subject Jetty or any affiliated entity to the laws or jurisdiction of any state, country or territory other than that of the United States. Jetty does not represent or warrant that the Services, or any part thereof, are appropriate or available for use in any particular jurisdiction. Regardless of where you are located, by using the Services you consent to the transfer and processing of your information to and in the United States, which may not provide the same level of protection for your personal information as your home country. You are responsible for complying with all local laws, rules and regulations when you use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Where required by law, we will notify you of any material changes to this Privacy Policy and ask for your consent to changes. Your continued use of the Site or Services after any such changes constitutes an acceptance of the amended Privacy Policy, and you should continue to check this page for updates.